LEGAL REFERENCE

How q789com Handles Your Personal Data

At q789com, your privacy is built into how we operate — not added as an afterthought. This policy explains exactly what data we collect when you use our...

Data Encrypted at RestAccount Access Logs KeptJazzCash & Easypaisa Data Handled SeparatelyRight to Request DeletionPakistan Region Policy Applies
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q789com How q789com Handles Your Personal Data

What This Privacy Policy Covers and Why

This policy applies to all personal data you share with q789com when you open an account, make a deposit via JazzCash, Easypaisa, SadaPay or Raast, or contact our support team. We collect only what we need to operate your account securely and process your transactions. Your name, contact details, payment method identifiers, and session activity are stored on secured servers and are

never sold to third parties. Where local law permits, we may share limited data with licensed payment processors to complete your transactions. You may request a copy of your data or ask us to remove it by writing to our privacy team. This policy is reviewed periodically and any material changes will be communicated to your registered contact before they take effect.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Privacy

Our privacy team handles data requests, policy questions, and account data removal. You can reach us through any of the channels below...

Email Privacy Team Send your data access or deletion request to...
Live Chat Support Our support agents are available around the clock...
Account Settings Portal Certain data preferences — including marketing communications and...
WHY YOU CAN RELY ON US

Six Ways q789com Protects Your Privacy

We have built specific controls around each stage of your data journey — from the moment you open your account to the point your withdrawal clears through Raast or Easypaisa. These six...

TLS Encryption in Transit

Every request between your device and q789com travels over TLS 1.2 or higher. This applies to account logins, JazzCash deposit flows, and any form submission so your credentials are never exposed in transit.

Tokenised Payment Records

We store payment method references as tokens, not raw account numbers. Your Easypaisa or SadaPay details are held by the payment processor; q789com only sees the transaction reference it needs to credit your account.

Access Controls on Staff

Our internal systems use role-based access so only the team members who need your data to do their job can see it. Access events are logged and audited on a regular cycle.

Periodic Policy Review

This privacy policy is reviewed at least once per year and whenever a material change in our data processing occurs. We notify you at your registered contact before any change affects how your data is used.

Data Retention Limits

We keep account data only as long as your account is active or as local law requires. When that period ends, data is deleted from live systems and purged from backups on a rolling schedule.

No Third-Party Data Sales

We do not sell or rent your personal data to advertisers, data brokers, or any third party. Data shared with partners — such as Raast payment rails — is limited to what is strictly required to process your transaction.

How Our Privacy Approach Stays Consistent

Our privacy practices are aligned across every section of q789com, from account creation through to withdrawal. These points show how the policy applies uniformly whether you are using...

Account Opening
The same data minimisation principle applies when you open your account — we ask for what we need and nothing more.
JazzCash Deposits
JazzCash transaction data is processed under the same tokenisation standard as every other payment method on the platform.
Easypaisa Withdrawals
When you withdraw via Easypaisa, only the reference token is stored on our side; your mobile wallet details remain with the processor.
SadaPay Transactions
SadaPay flows follow the same data-sharing restrictions, and your SadaPay account identifier is never stored in plain text.
Raast Transfers
Raast-based transfers are logged with the same session metadata standards applied to all other payment rails on q789com.
Support Interactions
Chat transcripts and email threads with our support team are retained under the same access-control and retention policy as account data.
Policy Updates
Any change to this policy — regardless of which part of the platform it affects — is communicated to all account holders before it takes effect.
PRIVACY DESIGN FEATURES

Key Elements Shaping Our Privacy Setup

The following six features define how privacy works inside q789com's account and data architecture. Each one is part of how we have structured the platform for accounts in...

Single Sign-On Security Layer Your account credentials are protected by a dedicated authentication layer...
Granular Data Request Rights You can request access to the specific categories of data...
Consent Records Stored Every time you agree to a data use preference on...
Regional Policy Localisation Our privacy framework is applied with Pakistan-specific context in mind...
Breach Notification Protocol In the unlikely event of a data security incident affecting...
Cookie and Tracker Controls Our cookie banner lets you accept or decline non-essential tracking...

Answers to Common Privacy Questions on q789com

We collect your name, contact details, and identity verification information needed to open your account. We also log device and session data to protect account security. We do not collect data beyond what your account operation requires.

Payment data from JazzCash, Easypaisa, SadaPay and Raast is tokenised at the point of transaction. We store only the reference token on our systems; your full payment credentials remain with the payment processor and are never held on q789com servers.

Yes. You can submit a data access request via email to our privacy team or through the live chat channel. We will provide a structured summary of the data categories we hold within seven working days for accounts in Pakistan-supported regions.

Submit a deletion request to our privacy team by email or through live chat. Once verified, we remove your data from live systems and schedule removal from backups in line with our retention policy and any applicable legal hold requirements.

We share data only with payment processors — such as those operating JazzCash, Easypaisa, SadaPay and Raast rails — strictly to complete your transactions. We do not sell, rent, or trade your personal data with advertisers or data brokers under any circumstances.

We review this policy at least annually and notify all account holders at their registered contact details before any material change takes effect. You are not required to actively check — we will reach out to you directly with a summary of what changed.

Contact our privacy team immediately via live chat or email. We will investigate, contain any exposure, and update you at each stage. If local law in supported Pakistan regions requires formal reporting, we will handle that process on our end.